Built in-house on the OpenAI Realtime API

Your clinic misses calls. Ours never does.

Peak AI builds the receptionist that never goes home. It answers your phone on the first ring, answers your website visitors in seconds, and books the appointment straight into your diary.

From $350 a month. Live in 14 days. We wrote the system ourselves, so nothing about it is off the shelf.

Peak reception agent Sun 22:47

Hi, any chance of a lip filler appointment this week? x

We can do Thursday 2:15pm or Friday 11:00am with Amara for 0.5ml lip filler. Both are free right now. Want me to hold one for you?

friday please!!

Done. Friday 11:00am with Amara. Your confirmation and aftercare notes are on the way to your phone.

Booked while the clinic slept

Fri 11:00 · Lip filler · Amara
Written straight to your booking system
OpenAI Realtime API Anthropic Claude OpenRouter Pabau Fresha Phorest Built in-house

Why clinics pick us

Everyone else resells a wrapper. We wrote the thing.

Most agencies in this space rent an off-the-shelf platform, put their logo on it and charge you a margin. When it breaks, they raise a ticket and wait. So do you.

Our voice agent and chatbot are our own build on the OpenAI Realtime API, with Claude and OpenRouter behind them. We control the latency, the interruption handling, the escalation rules and the tone. When you need the agent to stop offering Fridays, or to push a treatment this month, we ship that change the same day. No vendor in between.

Dark studio desk with a monitor showing an elegant website design

How it works

Live in two weeks

You approve everything before it speaks to a single client.

Empty luxury clinic reception at night, one lamp lit on the front desk

We listen in

A 20 minute call, plus a look at how enquiries reach you now: the phone line, the website, the forms. We map where leads leak.

We build and train

The agent learns your treatments, prices, practitioners, contraindications and booking rules, then connects to your calendar and CRM. You sign off the script first.

It answers, books and improves

We read every conversation for the first fortnight and tune it weekly. Each month you get a report of enquiries handled, appointments booked and where they came from.

Macro of a serum dropper releasing a golden drop against black

Who it is for

Med spas, aesthetic clinics and studios

  • Single-site clinics whose phone rings out during treatment hours.
  • Multi-site groups where every location answers the phone differently.
  • Independent injectors with no front desk at all.
  • Gyms and studios whose website traffic books nothing overnight.
Saqib Ahmed, Founder & AI Engineer

The person behind it

You are not hiring an agency. You are hiring me.

I am Saqib Ahmed, and I build every agent Peak AI ships. The conversation engine, the booking logic, the integrations with your clinic software. All of it.

That matters for a simple reason. When your receptionist needs to stop offering Fridays, or your price list changes, or something sounds wrong in a call, you message the person who wrote the code. Not an account manager, not a ticket queue. The fix usually ships the same day, because there is nobody to wait for.

I work with a deliberately short client list. A small number of clinics, each with an agent that genuinely sounds like them, beats a thousand licences of the same script.

Saqib Ahmed Founder & AI Engineer, Peak AI Agency

Independently verified

The numbers, checked by someone other than us

100%
job success score
4.8/5
from 38 client reviews
56
projects delivered
7
years building software

Every figure above is the public record for Saqib Ahmed on Upwork, where clients rate the work after they have paid for it. Verified on Upwork

Client reviews

In their words, not ours

Transcribed word for word from the public Upwork record, typos and the odd criticism included. Check every one.

★★★★★
“Saqib was an absolute pleasure to work with! I can't believe the amazing work he did, he went above and beyond what he was asked to do, and very quickly. Five stars isn't enough. He was always available, answered all of my questions, dealt with all of my little changes here and there. I'm amazed, frankly. I'm so grateful to him for the work he did, I wish I could pay him 10x what I did. Thank you, Saqib!”
5.0 Shopify header
★★★★★
“Saqib was incredible! We connected while I was in the midst of a very real emergency. He was able to take the information I had and completed each task in the time promised. His communication was excellent, his work perfectly completed and he was professional throughout. He helped me avoid a potentially catastrophic problem and I am happy to recommend him completely! In fact, I am looking forward to working with him again soon!”
5.0 Elementor page and article template
★★★★★
“Saqib delivered outstanding work: fast, accurate, and well thought out. His technical skills are solid, and he shows strong attention to detail. He understood requirements immediately and went beyond expectations. Excellent communication and follow-through. Would work with him again without hesitation.”
5.0 WordPress membership and community site
★★★★★
“Saqib was very helpful and able to provide a solution to my problem immediately. He was able to solve a problem that other developers could not! Will definitely be working with him again.”
5.0 Elementor bug fix
★★★★★
“Saqib demonstrated excellence in WordPress front-end development, delivering top-notch work with precision and creativity. His ability to meet deadlines promptly is commendable, ensuring our website remains up-to-date and responsive to user needs.”
5.0 WordPress and WooCommerce template design
★★★★★
“Saqib's work is phenomenal. He set up our website from the ground up in accordance with our team's wishes and was incredibly communicative throughout the entire process.…”
4.7 WooCommerce shop site, The Soup Store
★★★★★
“Working with Saqib on our website creation project was an absolute pleasure. He perfectly executed our vision and delivered a final product that exceeded our expectations.…”
5.0 Landing page build
★★★★★
“I have worked with Saqib for multiple extensions to existing wordpress plugins. His work is always of excellent quality and fast execution. Will continue to work with him and reccomend him!”
5.0 WP Charitable payment gateway plugin
★★★★★
“Saqib is a pro that does incredible work! He is a professional with excellent communication skills. On top of that, the work he does is great.…”
5.0 Webpage redesign
★★★★★
“Saqib did an incredible job with this project. We've received several compliments on the work he did.”
5.0 Recreate a design in Framer
★★★★★
“Saqib is the best example of being skilled & communicative at the same time.”
5.0 UI UX dashboard upgrade
★★★★★
“Saqib created excellent sites for us. His work product is excellent and he has strong communication skills. I will definitely be reaching out to work with him again.…”
5.0 One page website for PPC ads
★★★★★
“Saqib is very helpful and competent developer. He is responsive to suggested changes and worked to make our website vision come true.”
5.0 WordPress landing page redesign
★★★★★
“Excellent work. He was able to make work on a difficult bit of code and make it responsive.”
5.0 Elementor custom code section
★★★★★
“Saqib was wonderful to work with. Responsive and took direction well. We will be using him for future web development projects.”
4.6 Redemption web store
★★★★★
“Saqib done an amazing job for us on this project. The accuracy of the work and the turnaround time was amazing, I would highly recommend using Saqib's services. Thank you again.”
5.0 Elementor form rebuild
★★★★★
“Provided great quality work and demonstrated strong technical expertise. Responds positively to feedback. A more proactive communication approach would nonetheless be appreciated.”
4.4 WordPress site builder
★★★★★
“Outstanding and would recommend him to everyone”
5.0 Custom header build
★★★★★
“Good Service. Will hire again!”
5.0 Figma to WordPress projects
★★★★★
“Awesome Work, Thank you so much!”
5.0 WordPress redesign and store setup
★★★★★
“Perfect work”
5.0 Elementor content build
★★★★★
“Very good and quick”
5.0 Coming soon page

Clients

Brands we have built for

Work shipped for agencies, clubs, studios and retailers before Peak AI, and for clinics since.

  • Crowdmakers logo
  • Square One Training Club logo
  • FullyBooked logo
  • We Buy Any Padel logo
  • Pith Pilates logo
  • Ames West Side Storage logo
  • Sintillate logo

FAQ

Questions clinic owners ask us

No. It runs on the OpenAI Realtime API, which listens and speaks at the same time. It handles interruptions, pauses naturally and does not read from a script. On the demo call we play you real recordings and you judge for yourself.

It escalates. You set the rules: transfer to a human, take a message, or book a callback. Medical questions, complaints and anything about contraindications go to a human by default rather than being guessed at.

We integrate with Pabau, Fresha and Phorest for UK clinics, and with the main US med spa platforms on request. If you use something else, tell us on the call. We will confirm whether it has a usable API before you pay anything.

The chatbot starts at $350 a month. The full package with the AI voice receptionist is $897 a month. Setup is a one-off $700 to $1,000 depending on how many treatments, locations and integrations we wire up.

Fourteen days from kickoff for a standard single-site build. Multi-site groups and custom integrations take longer, and we tell you the honest number before you sign.

No. Monthly rolling after the setup fee. If it is not booking appointments, you should not be paying for it.

Next step

Hear it answer your phone before you pay a penny

Book a 20 minute call. We will play you the AI receptionist taking a real booking, then tell you honestly whether it makes sense for your clinic.

No contracts on the call. No pressure. If AI is wrong for your clinic we will say so.

Book a demo WhatsApp