AI Voice Receptionist for Clinics

Every missed call is a client choosing your competitor

Ring ten aesthetic clinics on a Tuesday afternoon and count how many pick up. The ones that do not are not lazy. Their practitioner is mid-treatment, their receptionist is with a walk-in, and the phone simply loses. The caller does not leave a voicemail. She rings the next clinic on Google.

Your voice receptionist ends that. It answers on the first ring, every ring, at 2pm and at 2am. It books, reschedules, cancels, answers the parking question and the “how long does Profhilo last” question, and writes everything into your diary and your CRM before the call ends.

Built on the Realtime API, and that matters

Most AI phone products bolt three systems together: one transcribes, one thinks, one speaks. The seams show. You get two seconds of dead air after every sentence, and the moment a caller interrupts, the whole thing falls over.

Ours is built directly on the OpenAI Realtime API, which listens and speaks in the same breath. Interruptions work the way they do in human conversation. A caller can change her mind halfway through booking, ask a side question about aftercare, come back to the booking, and the agent keeps up. That difference is why we built our own instead of reselling someone’s wrapper, and it is the first thing you will notice on the demo recordings.

It follows your rules, not a script

You decide what it can do alone and what it hands over. A typical clinic lets it book and reschedule freely, quote prices from the approved list, and answer logistics. Complaints, medical questions and anything that smells sensitive go straight to a human, with a transcript. If nobody is available, it takes a proper message and promises a callback time it actually logs.

Your diary is the source of truth

The agent reads availability from Pabau, Fresha or Phorest at the moment of booking, so it cannot double-book a slot even during a rush. Reschedules and cancellations update the same record. Your team keeps working exactly as before, in the system they already know. They just stop losing their day to the phone.

Priced like a part-timer, works like a shift pattern

The voice receptionist with the chatbot included is $897 a month, setup between $700 and $1,000. A part-time receptionist costs more and covers perhaps twenty of the week’s 168 hours. You are not replacing your front desk. You are giving them a colleague who takes the calls they physically cannot.