AI Chatbots for Med Spas & Aesthetic Clinics

Your website gets the visit. Your front desk never hears about it.

A woman finds your clinic at 9pm. She is on your website, reading about lip filler, half decided. She has one question about price and one about downtime, and there is nobody to ask. So she closes the tab and tells herself she will call tomorrow. Some do. Most do not, and the ones who do not were the easiest booking you never took.

That is the problem this product solves. Your website already gets the traffic. It just cannot hold a conversation.

What it actually does

The chatbot sits in the corner of every page on your site. When a visitor asks something, it answers in a few seconds, in your clinic’s tone, with your real information. It knows your treatments, your prices, your practitioners and their diaries, your policies, and the questions your team answers forty times a week.

It does more than answer. It asks. A visitor who wants “something for my skin” gets the two or three questions a good receptionist would ask, then a concrete suggestion and two appointment options. When she picks one, the booking is written into Pabau, Fresha or Phorest directly. No enquiry form, no “we will get back to you”, no list for your team to work through in the morning.

What it refuses to do

The agent is fenced. It quotes only the prices you approved. It never diagnoses, never comments on medication, and never handles a complaint. Those conversations go to a human immediately, with the full transcript attached, flagged by urgency. A chatbot that guesses at medical questions is a liability. Ours escalates, because that is what your best receptionist would do.

Trained on your clinic, not on the internet

Setup is a working session, not a form. We take your treatment list, your price list, your consultation rules, your cancellation policy and your tone of voice. If your clinic is warm and informal, the bot is warm and informal. If you are a doctor-led clinic with a formal register, it holds that line. You read its answers to your fifty most common questions and correct anything you dislike before it ever talks to a visitor.

What it costs and what that buys

From $350 a month, with a one-off setup between $700 and $1,000 depending on how many treatments and integrations we wire in. For that you get the agent on your website, the booking integration, a monthly report of every conversation and booking, and changes shipped whenever your prices or your diary rules change. No contract. If it stops earning its keep, cancel it.